The order page on a phone when the order is on its way: the third of four steps lit, and a map showing the takeaway, the address and the driver, with a line saying the order is the driver's next stop.

The ordering page of a demo takeaway on a phone: the heading, then the pizzas one under another with prices and Add buttons.

The ordering page of a demo takeaway on a phone after one dish is added: the same first screen, with a bar at the foot that reads 1 item and the total, and View your order.

The paper ticket for the order as the kitchen prints it: the order number, delivery, the customer's note to read first, the items, the customer, the address and the payment to take.

Your takeaway's own
ordering site.

Customers order from you, not from a list of your competitors. Tickets print in your kitchen and customers watch the driver come to the door.

Customers order from you. Tickets print in your kitchen and customers watch the driver to the door.

Book a call How it compares

Collection and delivery from your own site
Kitchen tickets printed as orders land
Driver on the map for the customer

One order, from phone to door

The steps of an order

19:02Ordered19:02The ticket prints19:04Being cooked19:21Out for delivery19:38Delivered

The last part of the checkout on a phone in a demo takeaway: how the customer pays and the Place order button.

The kitchen screen of a demo takeaway before an order comes in: the Orders tab with its three empty columns, New, Cooking and Ready, and a printer ready.

The kitchen screen

19:02

The customer orders

A margherita and a garlic bread, for delivery, with a note about a nut allergy. The customer reaches the paying step.

The order page on a phone just after the order is placed: the kitchen has the order, its number, the time to expect it, four steps with the first lit, and a map of the takeaway and the address.

The kitchen screen of a demo takeaway: a new delivery order with its items, the customer's note, the line saying it printed in the kitchen, and the times the kitchen can promise.

The kitchen screen

The paper ticket for the order as the kitchen prints it: the order number, delivery, the customer's note to read first, the items, the customer, the address and the payment to take.

19:02

The ticket prints

In the kitchen, with the customer's note at the top.

The order page on a phone while the kitchen cooks: the second of four steps lit, the time to expect it, and a map of the takeaway and the address.

The kitchen screen with the delivery order under Cooking: its items, the customer's note, the line saying it printed in the kitchen, the time it is due and the Ready button.

The kitchen screen

19:04

The order is being cooked

The kitchen moves it along; the customer sees it change.

The order page on a phone when the order is on its way: the third of four steps lit, and a map showing the takeaway, the address and the driver, with a line saying the order is the driver's next stop.

The Deliveries tab of the kitchen screen with the order on a driver's run: the stop, the address, the customer's note, Directions, Call and a Delivered button, with the driver sharing a location.

The kitchen screen

19:21

The order is out for delivery

The customer follows the driver on the map.

The order page on a phone after delivery: all four steps lit, the items ordered, the delivery charge and the total.

The Orders tab of the kitchen screen after delivery: the three columns empty and the order listed under Finished today.

The kitchen screen

19:38

The order is delivered

The customer's page shows it delivered, and so does your kitchen screen.

Ordering with torchdeck against delivery apps and ordering systems that take a fee on each order
	OursWith torchdeck	Delivery apps	Ordering systems with a fee per order
A cut of each order The rates pages give: apps before VAT, by who delivers; systems on an order or a card payment. Some give none. Read 3 November 2026.	None	13 to 35 percent where an app publishes a rate	1 to 5 percent where a system publishes a rate
Whose customers What each provider's terms or privacy notices say about customer details. Read 3 November 2026.	Yours: names, numbers and what they order	Varies by app	Often the restaurant's
How it looks Where each provider's pages put your restaurant: in its app, or on your own site. Read 3 November 2026.	Your restaurant, in your name	A listing in the app	Your own branded website
Who you call What each provider's pages list for help. Read 3 November 2026.	The people who built it	A help centre, chat or email	Support from the provider's own team

A cut of each order
With torchdeck: None
Delivery apps: 13 to 35 percent where an app publishes a rateOrdering systems with a fee per order: 1 to 5 percent where a system publishes a rate
The rates pages give: apps before VAT, by who delivers; systems on an order or a card payment. Some give none. Read 3 November 2026.
Whose customers
With torchdeck: Yours: names, numbers and what they order
Delivery apps: Varies by appOrdering systems with a fee per order: Often the restaurant's
What each provider's terms or privacy notices say about customer details. Read 3 November 2026.
How it looks
With torchdeck: Your restaurant, in your name
Delivery apps: A listing in the appOrdering systems with a fee per order: Your own branded website
Where each provider's pages put your restaurant: in its app, or on your own site. Read 3 November 2026.
Who you call
With torchdeck: The people who built it
Delivery apps: A help centre, chat or emailOrdering systems with a fee per order: Support from the provider's own team
What each provider's pages list for help. Read 3 November 2026.

On an app now? We set yours up alongside it, move your regulars across, and you switch the old one off when its contract allows.

Fees, terms and support: the rate, terms, privacy and help pages that UK delivery apps and ordering systems publish, 6 providers read, November 2026. Percentages are as each page gives them; the apps' are before VAT.

Do you take a cut of my orders?

No. We take no cut of your orders, and card payments go into your own account.

I am on a delivery app now. Do I have to leave it?

No. We set yours up alongside it, move your regulars across, and you switch the old one off when its contract allows.

Do orders print in my kitchen?

Yes. Each order prints as a ticket in your kitchen, with the customer's note at the top, and moves along the kitchen screen from received to delivered.

Can customers order for delivery and for collection?

Yes, both, from your own site. Customers follow their order on a page that shows each step, from received to delivered.

What happens to my customers' details?

They are yours: names, numbers and what each person ordered. They stay with you, not with an app.

Book a call

30 minutes. We call you at the time you pick.

How the business runs today
Where the time goes
What you pay for now
What we would build and run, and the price

Or write to hello@torchdeck.com